Churchfields Care Home – Outstanding CQC
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds38
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2020-03-28
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors regularly mention how capable and approachable the staff are, whether they're greeting families at the door or chatting with residents throughout the day. There's a good variety of activities on offer, giving residents plenty of ways to stay busy and connected.
The eight family priority themes
- Staff warmth85
- Compassion & dignity90
- Cleanliness72
- Activities & engagement72
- Food quality65
- Healthcare72
- Management & leadership88
- Resident happiness78
What inspectors found
Inspected 2020-03-28
Is this home safe?
Is the care effective?
The Effective domain was rated Good, covering staff training, care planning, healthcare access, and nutritional support. The home lists dementia as a specialism, which means inspectors will have assessed whether training and practice reflect the specific needs of people living with dementia. A Good rating indicates these elements were found to be in place and working. No specific detail about care plan review frequency, GP visit arrangements, or food quality observations appears in the available inspection text.Is this home caring?
The Caring domain was rated Outstanding, the highest possible rating. This is the most family-relevant domain and is only awarded when inspectors directly observe staff treating residents with exceptional warmth, dignity, and respect. It covers how staff speak to and about residents, whether privacy is maintained, whether people are supported to maintain independence, and whether staff know residents as individuals. An Outstanding caring rating means the bar was not just met but meaningfully exceeded at the time of inspection.Is the home responsive?
The Responsive domain was rated Good, covering activities, individual engagement, and how well the home adapts to changing needs including end-of-life care. A Good rating means inspectors were satisfied that the home makes reasonable efforts to support residents to have a meaningful daily life. The published inspection text does not include specific observations about the activities programme, one-to-one engagement, or how end-of-life preferences are recorded and acted on.Is the home well-led?
The Well-led domain was rated Outstanding, meaning inspectors found strong, visible leadership and a positive, open culture at Churchfields. This domain covers management accountability, how the home handles complaints and incidents, whether staff feel supported and able to speak up, and whether governance systems are genuinely effective rather than paper exercises. An Outstanding rating here is a meaningful marker of organisational quality and is significantly less common than a Good rating.
Source: CQC inspection report →
What the evidence base says
The home caters to adults both under and over 65, supporting those with physical disabilities, sensory impairments and mental health conditions. Churchfields provides specialist dementia care, though families considering this service might want to ask about specific approaches and facilities during their visit. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Churchfields Care Home scores 81 out of 100 on the DCC Family Score, reflecting Outstanding ratings in caring and leadership, with Good across safety, effectiveness, and responsiveness. The score is held back slightly by limited specific detail on food, activities, and cleanliness in the published inspection findings.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors regularly mention how capable and approachable the staff are, whether they're greeting families at the door or chatting with residents throughout the day. There's a good variety of activities on offer, giving residents plenty of ways to stay busy and connected.
What inspectors have recorded
How it sits against good practice
If you're looking for a care home in the Cassington area, it's worth arranging a visit to see if Churchfields feels right for your family.
Worth a visit
Churchfields Care Home in Cassington was rated Outstanding at its most recent inspection in February 2020, with Outstanding awarded for caring and well-led, and Good across the remaining three domains. This is a strong result: Outstanding for caring is the rating families most want to see, as it means inspectors directly observed staff going beyond the basics in how they treat the people who live there. The home is registered for 38 beds and supports people with dementia, mental health conditions, physical disabilities, and sensory impairment. The main uncertainty here is the age of the inspection. The findings are from February 2020, more than five years ago, and while a review in July 2023 found no reason to change the rating, that review was based on data rather than a return visit. A lot can change in a home over five years, including staffing, management, and culture. When you visit, ask to speak to the registered manager and find out how long they and the senior care team have been in post. Observe how staff interact with residents in corridors and communal areas, and ask specifically about night staffing ratios and agency staff use, as these are the two areas where safety most commonly slips in homes with otherwise strong inspection records.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Churchfields Care Home – Outstanding CQC measures up against the other homes you’re considering. Free account.
In Their Own Words
How Churchfields Care Home – Outstanding CQC describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where friendly staff create a warm, welcoming atmosphere
Dedicated nursing home Support in Cassington
When families visit Churchfields Care Home in Cassington, they often comment on the genuine friendliness of the staff team. This South East care home supports residents with various needs, from sensory impairments to mental health conditions, creating an environment where people can feel comfortable and engaged.
Who they care for
The home caters to adults both under and over 65, supporting those with physical disabilities, sensory impairments and mental health conditions.
Churchfields provides specialist dementia care, though families considering this service might want to ask about specific approaches and facilities during their visit.
“If you're looking for a care home in the Cassington area, it's worth arranging a visit to see if Churchfields feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Churchfields Care Home scores 81 out of 100 on the DCC Family Score, reflecting Outstanding ratings in caring and leadership, with Good across safety, effectiveness, and responsiveness. The score is held back slightly by limited specific detail on food, activities, and cleanliness in the published inspection findings.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors regularly mention how capable and approachable the staff are, whether they're greeting families at the door or chatting with residents throughout the day. There's a good variety of activities on offer, giving residents plenty of ways to stay busy and connected.
What inspectors have recorded
How it sits against good practice
If you're looking for a care home in the Cassington area, it's worth arranging a visit to see if Churchfields feels right for your family.
Worth a visit
Churchfields Care Home in Cassington was rated Outstanding at its most recent inspection in February 2020, with Outstanding awarded for caring and well-led, and Good across the remaining three domains. This is a strong result: Outstanding for caring is the rating families most want to see, as it means inspectors directly observed staff going beyond the basics in how they treat the people who live there. The home is registered for 38 beds and supports people with dementia, mental health conditions, physical disabilities, and sensory impairment. The main uncertainty here is the age of the inspection. The findings are from February 2020, more than five years ago, and while a review in July 2023 found no reason to change the rating, that review was based on data rather than a return visit. A lot can change in a home over five years, including staffing, management, and culture. When you visit, ask to speak to the registered manager and find out how long they and the senior care team have been in post. Observe how staff interact with residents in corridors and communal areas, and ask specifically about night staffing ratios and agency staff use, as these are the two areas where safety most commonly slips in homes with otherwise strong inspection records.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Churchfields Care Home – Outstanding CQC measures up against the other homes you’re considering. Free account.
In Their Own Words
How Churchfields Care Home – Outstanding CQC describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where friendly staff create a warm, welcoming atmosphere
Dedicated nursing home Support in Cassington
When families visit Churchfields Care Home in Cassington, they often comment on the genuine friendliness of the staff team. This South East care home supports residents with various needs, from sensory impairments to mental health conditions, creating an environment where people can feel comfortable and engaged.
Who they care for
The home caters to adults both under and over 65, supporting those with physical disabilities, sensory impairments and mental health conditions.
Churchfields provides specialist dementia care, though families considering this service might want to ask about specific approaches and facilities during their visit.
“If you're looking for a care home in the Cassington area, it's worth arranging a visit to see if Churchfields feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
